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What can I do if my business website is out of support?

Your business has a WordPress website but the support resource you once had is no longer working for you.  Maybe they completed the design and launched your WordPress website but weren’t interested in offering you on-going support, or maybe they lost the contract because they kept increasing their charges to the point you could no longer afford them.  Your website isn’t broken though, so you’ve banked a cost saving – or have you?  If your website isn’t maintained it could have out-of-date software running on it that may jeopardise your business – or even put the customers visiting your website at risk.  Hackers find new ways of stealing data, or hijacking websites every day.  If your website one of the many business websites out there that isn’t regularly maintained there are many other possible negative outcomes, all of which can damage your business and its reputation.

What solutions are out there?

WordPress websites can be maintained by experts swiftly and efficiently – all that’s required is access to your website’s WordPress dashboard.  Armed with an admin login a Professional WordPress Service company can provide wordpress maintenance services where they regularly login and ensure your WordPress website’s components are fully up-to-date.  Generally a monthly update is enough but it depends on the nature of your business.  Weekly or even daily monitoring is available and the packages on offer reflect the different needs of client businesses.  Other services such as Uptime Monitoring make sure your website is online and available to your customers – and if it isn’t alerts are issued to your website professional for them to investigate.

What if I need to make changes to my website as well?

Most maintenance packages include a set amount of support resource, which allows time for small changes to simple elements of your website – such as contact details, prices listed for goods or services or updated descriptions of what your business does.  Even with just a basic package offered by these professional service companies you can typically expect enough bundled time each month to make these types of basic change to your website at no additional cost.

My previous agency or freelance web designer is the only one with the Admin password

It’s a Disaster – the hundreds, or even thousands, you spent on your original website is lost!  Not necessarily.  Many of its components may be out-of-date but if your website is still up and running its design and content can be re-created, at a fraction of the price you were originally charged.  After all the copyright of your website’s content belongs to you, so why not reclaim it as your own?  Most websites can be regenerated for a fraction of what they cost to produce.  Once that’s done, and to make sure your website is fully supported and maintained after it rises from the ashes, you would do well to retain the services of a Professional WordPress Service company for on-going support and maintenance.

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